Studierende stehen vor dem LC und blicken lächelnd einer Kollegin mit einer Mappe in der Hand nach.

Exercise No. 32: Car Service Station

Partial Solution 4

d) The office clerk stores the car. To perform this task he needs a car number and customer data to enter them in the local IT system. After the car has been stored, the process continues with the actual repair (process navigation "Repairs", described in e)). Once the repair(s) has/have been done, the front office clerk gives the car to the customer (the local IT system is used). At the same time, the accounting department issues a bill using customer and car data, as well as information about the repair work provided (the system is Accounting & Management). Finally, when the both processes are completed, the customer leaves the service station.

Instructions

Solution (Part 5)

Exercises List