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Exercise No. 25: Express Check In of a Passenger

Transfer the following verbal description into an EPC

a) When a passenger (PAX) shows up at the express check-in counter the check-in agent determines whether the PAX carries hand luggage only or also additional luggage.

b) If the PAX carries additional luggage the agent checks whether the PAX holds a business class ticket or an economy class ticket (ticket data) and sends the PAX to the corresponding check-in counter.

c) For a PAX with hand luggage only the agent puts the ticket into the reader and checks whether the computer (reservation system) shows a choice of seats (window/aisle seats) or not.

d) If there is no choice the agent books an available seat immediately, otherwise he asks the PAX for his preference and books a seat accordingly.

e) Thereafter the check-in agent prints the boarding pass and returns the ticket/boarding pass to the PAX while telling gate and boarding time (airport & flight information system) to the PAX.

f) After finishing either b) or e) the express check-in PAX handling is completed (the PAX has either been checked in or sent to another check in counter to check in his additional luggage).