Studierende stehen vor dem LC und blicken lächelnd einer Kollegin mit einer Mappe in der Hand nach.

Exercise No. 32: Car Service Station

Partial Solution 3

c) For the case that free capacities are available, please follow d) too. If no free capacities are available, the front office clerk checks the schedule for free dates. Once the calendar with appointments has been checked, the front office clerk suggests an appointment. If the customer agrees, the process continues with the storage of the damaged car, described in d). Customers, who decline the offer, leave the service station and the process is over. There is also a possible case when a customer agrees to make an appointment, but doesn't come back.