Studierende stehen vor dem LC und blicken lächelnd einer Kollegin mit einer Mappe in der Hand nach.

Exercise No. 30: The purchase process

Partial Solution 2

c) Thereafter the customer consultant looks for a suitable product. If he doesn't find a suitable product, the consultant talks about alternatives with the customer.

d) If the customer is interested in alternative products, the consultant looks again if he can find a suitable one. If the customer is not interested in alternative products, please proceed to l).

Instructions

Solution (Part 3)

Exercises List