Studierende stehen vor dem LC und blicken lächelnd einer Kollegin mit einer Mappe in der Hand nach.

Exercise No. 38: Technology Retailer

Partial Solution 9

i) Customers have complaints (Compl-#) and defective items (Serial-#). The repair service agent deals with complaints (Compl-#) and takes defective items (Serial-#) from the customers. The defective products are sent to the wholesaler or producer to be exchanged or repaired.