Health Care and emergencies
Important emergency phone numbers in Austria
European Emergency Phone Number (EU-wide): 112
Fire Department: 122
Police: 133
Emergency Medical Services: 144
Ärztefunkdienst: 141
Counselling and psychological services
WU's Student Support
WU's Student Support offers a student counselling program as well as support for students with disabilities, chronic illnesses, mental disorders, and learning difficulties (see BeAble program). The offers are free of charge, confidential, and anonymous.
If you feel like you need support during your studies at WU, feel free to contact staff of the student support directly. You can find further information on the counselling program on the website of Student Engagement & Counselling.
Psychological Outpatient Clinic
This service is located next to Campus WU. Prices are based on your income and very reasonable:
Sigmund Freud University
Welthandelsplatz 3, ground floor, 1020 Vienna
Phone: +43 (01) 798 40 98 / 370
Email: psyambulanz@sfu.ac.at
https://ambulanz.sfu.ac.at/en/psychological-outpatient-clinic/
Please contact them beforehand to find out if you can get counseling in your first language.
The following services are offered by public institutions and are free of charge:
Psychological counseling for students
If you would like to speak to a professional about challenges you are facing during your studies, you can contact the Counseling Center for Students. Their offer is free of charge, confidential, and anonymous.
Further, this institution offers an interesting and useful online guide called "Coming to a new country", which is specifically adressing exchange students.
Lederergasse 35, 4th Floor, 1080 Vienna
Phone: +43 (0)1-402 30 91
Email: psychologische.studentenberatung@univie.ac.at
Web: http://www.studierendenberatung.at/en
Opening Hours: Monday through Friday 9:00am – 12:00noon, 1:00pm – 3:30pm
(On Tuesdays, only available in the afternoon)
Social services hotline for Vienna (FSW-KundInnentelefon der Stadt Wien)
If you would like to speak to a social worker about problems you are facing in your life, contact the social services hotline for Vienna.
Phone: +43 1 24 5 24
Email: post@fsw.at
Opening Hours: daily from 8:00am – 8:00pm
Social Psychiatric Emergency Service (Sozialpsychiatrischer Notdienst)
In cases of serious mental health problems, contact the social psychiatric emergency service. You will be able to speak with trained psychiatrists.
Gumpendorfer Straße 157, 1060 Vienna
Phone: +43 1 31330
Email: sndpost@psd-wien.at
Web: psd-wien.at
Opening Hours: daily from 0:00am – 12:00pm