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Study Service Center

Students with masks

Please send us an e-mail to obtain information or advice, using your WU e-mail account rather than your private one (for reasons of data security). You will find our e-mail addresses in the list below.

In urgent cases, you can reach us by phone: Mon through Thu, 09.00 am - 12.00 pm (noon).You will also find our phone numbers in the list below.

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SSC Opening Hours

Due to COVID-19 safety measures, we currently have limited opening hours. The following units (and services) are available on the days mentioned only:

  • Study Regulations & Credit Transfer (credit transfer, individual studies, merit-based scholarships, need-based scholarships): Monday, 09:00 am – 12:00 pm (noon)
    Please send applications for credit transfer to:
    Make appointment for credit transfer
    Make appointment for individual studies

  • Examinations Office (graduation documents): Tuesday & Thursday, 09:00 am - 12:00 pm (noon) and 02:00 pm - 05:00 pm, by appointment only; for more information, please click here (bachelor's students) or here (master's students).

  • Admissions (admission/re-registration, student IDs, leave of absence): Wednesday, 09:00 am – 12:00 pm (noon) and 01:30 pm - 05:00 pm.  First-time admission/enrollment by appointment only. Current WU students: Please contact us by email using your WU account:

  • Study Information (general support and information, welcome packages for new Bachelor's students): Monday, 09:00 am - 12:00 pm (noon) and Wednesday, 09:00 am - 12:00 pm (noon) and 01:30 pm - 5:00 pm, or by email:

  • Doctoral Office: by appointment only


Please follow these guidelines when visiting the SSC:

  • Wearing a mask covering your mouth and nose is mandatory in all WU buidings.

  • Please disinfect your hands before entering the SSC. The disinfectant dispenser is located next to the entrance to the SSC.

  • Please follow the social distancing rules - watch out for the signs and floor markings.

  • A maximum of one person per open counter is allowed in the SSC. Additional students must wait outside.

  • Please do not leave the SSC through the main entrance, but through the side entrance at the far right. Then take the stairs next to the Club Room to leave the building.


Thank you for your help.

The Study Service Center (SSC) is the central contact point for students and potential students on Campus WU. It is located in the Library & Learning Center (LC, 2nd Upper Level).

Services of the SSCLinks to related website contentsContact 
General information and advice on bachelor's and master's programsInformation on bachelor programs

Information on master programs
General information and advice on PhD/doctoral programsInformation on PhD/doctoral
++43-1-31336 3507
Admission to study programs(Domestic students)Admission for domestic students
Admission to study programs(International students)Admission for international
Information on tuition fees
Issuance of study period confirmations Study
Information on registering for examinations and examination proceduresBachelor/
Credit transfer/exam recognition Bachelor/Master/
+43/1/31 336/3553
Pre-recognition of courses prior to an exchange period abroadBachelor/
++43-1-31336 3505
Information on merit-based and need-based scholarship grants Bachelor/Master/
General information and advice on study regulations
Issuance of certificates, registration for graduation ceremonies Bachelor/Master/ 
Issuance of confirmation documents etc.
Individual study programs
University entrance examination
Team BeAble & Disability Commissioner for StudentsWebpage 
Ombuds Office for