Study Service Center

Due to the coronavirus crisis, please continue to use e-mail even to obtain information or advice. The corresponding e-mail addresses of the SSC service units can be found in the list below.

In urgent cases, you can reach us by phone: Mon through Thu, 09.00 am - 12.00 pm (noon).The corresponding phone numbers can also be found in the list below.

Limited SSC opening hours

For certain urgent cases, the SSC is open again but only to a limited extent. Only the following units (and services) are available on the days mentioned:

• Study Regulations & Credit Transfer (official notifications, need-based scholarship grants): Mon, 09:00 am – 12:00 pm (noon)

• Admissions (admission/re-registration during the extended admission/re-registration period, student IDs, leave of absence): Wed, 09:00 am – 12:00 pm (noon)

• Examinations Office (graduation documents): Tue and Thur, by appointment only; for more information, please click here (bachelor's students) or here (master's students).

• Doctoral Office: by appointment only

 

Please follow these guidelines when visiting the SSC:

• To enter the LC Building, you must wear a mask covering your mouth and nose, and show us your student ID. You must wear your mask throughout your stay in the building. 

• The elevator may only be used by people in wheelchairs or with a comparable handicap. If this does not apply to you, please walk to the 2nd floor.

• Please disinfect your hands before entering the SSC. The disinfectant dispenser is located next to the entrance to the SSC.

• A maximum of one student per open counter is allowed in the SSC. Additional students must wait outside.

• Please follow the signs and floor markings for social distancing.

• Please do not leave the SSC through the main entrance, but through the side entrance at the far right. Then take the stairs next to the Club Room to leave the building.

 

Thank you for your help.