Access frequently needed instructions using the following overview. All available pdf-instructions - as well as additional information - can be found directly on the service pages.
Most frequently used Instructions
The following services are equally relevant for WU students and WU employees.
Additional information: account management
Changing your passwords (Account password, Wi-Fi password)
How to get a new password (in case you forgot)
Prerequisite: a cell phone already registered with your account
Email Microsoft Exchange
for WU employees
Additional information: E-Mail Microsoft Exchange
Apple iOS | iPhone
also applicable for Apple Mail on Mac OS
Export emails with MS Outlook
(e.g. when handing over business emails to your successor)
E-Mail Klassik (IMAP)
for WU students and employees
Additional information: Email classic
Email Office 365
for WU students
Additional information: E-Mail Office 365
Additional information: PC Labs
Wireless LAN (Wi-Fi)
The following instructions are only relevant for WU employees - a login for the WU Intranet is required.
Additional information: Account Management
Employee Cell Phones
Additional information: Employee cell phones
App "My T-Mobile" (similar to "My Magenta")
Print, Fax, Scan
Printer Setup (Knowledgebase Article)
Log in at the WU service desk is required
Quick Reference Guide for using the ticket system
Additional information: Software for Workstations
Software-based Phone Calls
Additional information: Software-based Phone Calls
Storing and Sharing Files
WU faculty and staff read more about 2FA in this WU memo article.
We continuously update and expand the instructions available.
Your feedback and requests are appreciated - please contact firstname.lastname@example.org.