Access frequently needed instructions using the following overview. All available pdf-instructions - as well as additional information - can be found directly on the service pages.
Most frequently used Instructions
The following services are equally relevant for WU students and WU employees.
Additional information: account management
Changing your passwords (Account password, Wi-Fi password)
How to get a new password (in case you forgot)
Prerequisite: a cell phone already registered with your account
Email Microsoft Exchange
for WU employees
Additional information: E-Mail Microsoft Exchange
Apple iOS | iPhone
also applicable for Apple Mail on Mac OS
Export emails with MS Outlook
(e.g. when handing over business emails to your successor)
E-Mail Klassik (IMAP)
for WU students and employees
Additional information: Email classic
Email Office 365
for WU students
Additional information: E-Mail Office 365
Additional information: PC Labs
Additional information: Wi-Fi Connections
The following instructions are only relevant for WU employees - a login for the WU Intranet is required.
Additional information: Account Management
Employee Cell Phones
Additional information: Employee cell phones
App "My T-Mobile" (similar to "My Magenta")
Print, Fax, Scan
Printer Setup (Knowledgebase Article)
Log in at the WU service desk is required
Quick Reference Guide for using the ticket system
Additional information: Software for Workstations
Software-based Phone Calls
Additional information: Software-based Phone Calls
Storing and Sharing Files
We continuously update and expand the instructions available.
Your feedback and requests are appreciated - please contact firstname.lastname@example.org.