By using a VPN connection, you receive an IP-address within the network address space of the WU. This allows you to access restricted services (e.g. library catalogs or databases) which can be located inside and outside the WU campus. WU employees or WU students can download the required VPN client application free of charge.
Installing GlobalProtect VPN Client
You can download the GlobalProtect VPN Client from Palo Alto Networks via the Controlpanel application. Click > Other WU services > VPN at WU, in order to get to the download page.
Clients for Windows and Mac OS are available additionally on the websitevpn.wu.ac.at.
WU workplace computers retrieve the VPN client from the Software Center. Installation is only necessary for laptop computers if you access online-services at WU from outside the campus.
For connections to vpn.wu.ac.at, please use the password required for you:
You log in as ...
Required Password
You log in as ...Employee (*)
Required PasswordWU account password
You log in as ...Student
Required PasswordWU Wi-Fi Password
* includes all active employees of WU as well as former employees (account extended upon request) and external service providers with an ongoing contractual relationship with WU.
Establishing a VPN Connection
Start the VPN client and enter the following data:
Portal address
vpn.wu.ac.at
Username
WU username
Password
see table above "using the correct password"
Frequently Asked Questions
Where can I download the GlobalProtect VPN Client?
Depending on the operating system of your device you can either download the GlobalProtect client from App-Stores or obtain the software from WU applications:
Use vpn.wu.ac.at to download installation packages for Windows and Mac OS.
As an alternative you can log in to the Controlpanel application and download installation files for Linux, Windows and Mac OS. Click > Other WU services > VPN at WU, in order to get to the download page.
Hint for App Stores
Search for "GobalProtect" (without spaces) and use the latest version developed by Palo Alto Networks.
What do I have to consider when installing the software?
Software Version, Compatibility
The WU systems currently provide you with the version GlobalProtect 4.1.x for download. Software versions in the app stores may differ.
Please refer to the Palo Alto Networks website to check which operating systems are supporting this version.
Installation on MacOS
In order to install GlobalProtect completely, you must allow loading the system software from developer "Palo Alto Networks". Please do so under > System settings > Security & Privacy > General. This security exception must be confirmed for macOS 10.13 and higher, otherwise no VPN connection to WU can be established.
The software will automatically update itself when used. This should work on all computers without admin rights.
Linux
The latest version is available for download in the Controlpanel application (https://controlpanel.wu.ac.at). Click > Other WU services > VPN at WU, in order to open the dowload page.
Android, Apple iOS
Please check the respective App Store for new versions of GlobalProtect from Palo Alto Networks.
Can I use Windows XP | Windows Vista to establish a VPN connection at WU?
Because Windows XP and Windows Vista are no longer supported, a VPN connection to WU cannot be established with these operating systems anymore.
What is the shared secret for the VPN connection at WU?
The VPN connection via IPsec is no longer offered. Thus there is no shared "secret". Please use the GlobalProtect application.
This website uses cookies for analytical purposes for optimizing our systems and to improve your user experience. More information. By clicking on "Close" or continuing to browse the site, you are agreeing to the use of cookies.
