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VPN Connections

By using a VPN connection, you receive an IP-address within the network address space of the WU. This allows you to access restricted services (e.g. library catalogs or databases) which can be located inside and outside the WU campus. WU employees or WU students can download the required VPN client application free of charge.

Installing GlobalProtect VPN Client

  • If you are using a personal device, please install the GlobalProtect VPN client from Palo Alto Networks.

  • On WU notebooks handed out by IT-SERVICES, the GlobalProtect client is already installed. You can start the software and establish a connection right away. If necessary, WU employees can reinstall the VPN client from the Company Portal.

Installation Files

IMPORTANT

WindowsControlpanel
Select the menu item Other WU ServicesVPN at WU
Mac OSControlpanel
Select the menu item Other WU ServicesVPN at WU
LinuxControlpanel
Select the menu item Other WU ServicesVPN at WU
AndroidPlease search for the app "GlobalProtect" from Palo Alto Networks in the App Store of the manufacturer of the device.
Apple iOSApple App Store

Establishing a VPN Connection

Start the VPN client and enter the following data according to your WU account type:

I am a ...WU employee(1)WU student
Portal addressevpn.wu.ac.atvpn.wu.ac.at
UsernameWU email address(2)WU username(3)
PasswordWU account passwordWU Wi-Fi password

(1) includes all active employees of WU Vienna (faculty & staff) as well as former employees (account extended upon request) and external service providers with an ongoing contractual relationship with WU using Conditional Access. If you have not commited to use Conditional  Access yet, please use the login data as stated for WU students.

(2) You can check in the Controlpanel application: My email > Email info

(3) You can check in the Controlpanel application: My account > Account information

Frequently Asked Questions

What do I have to consider when installing the software?

I don't get a VPN connection - how can I solve this?

How do I get updates for the VPN client?

Can I use Windows 7 or Windows XP to establish a VPN connection at WU?

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