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Our Services

You can find information on our services in the categories below. In addition, we provide frequently asked questions, instructions and policies in each service description.

Please note that some information about our services can only be accessed by WU employees on the Intranet pages of IT-SERVICES (a login may be required).

Search for Services

An overview of all our services is available at Services A-Z.

Account & Email

How you can manage your WU account. Details about email systems and how WU employees can manage mailing lists.

Classroom Technology & Events

Learn more about available technology in teaching and event rooms as well as in the PC labs.

Data & Security

Information on backup, storage and management of data for WU employees. Important recommendations on IT-security for all users.

Information Services

Read about the Interactive Campus Map, the telephone directory, public terminals and the emergency information services.

IT Support

Read about IT-hotline, Service Desk (formerly "Helpdesk") and how to get loaner equipment. WU employees learn more about on-site support at their workplace.

Network & Infrastructure

How to connect devices to Wi-Fi and VPN. WU employees can also read details about infrastructure and network-based services.

Teaching & Administration

Learn more about the BACH administrative applications and their contact persons and get an overview of the room booking system “ROOMS”.

Telecommunication Services

Information on WU’s telephone system and voicemail only accessible to WU employees. Details about video conferencing systems.

Web, Video & Streaming

Information on Web-CMS and Intranet, conducting surveys, photography services, video production incl. streaming and IPTV.

Workplace & Software

Details about IT-equipment of workplaces (for WU employees) as well as information on our u:book promotion.