Remote access to IT services
In course of the current situation, IT-SERVICES offers WU employees the opportunity to access special WU IT services remotely. However, we kindly ask you to access WU's IT services preferably via the web. This includes in particular
For information on the temporarily active services for remote access, please visit https://swa.wu.ac.at/en/it/services/remote-access
Remote access to your workstation computer
Call forwarding using Skype for Business and telephone reachability under the regular extension
Electronic Ressources of the University Library
You can find information on our services in the categories below. In addition, we provide frequently asked questions, instructions and policies in each service description.
Please note that some information about our services can only be accessed by WU employees on the Intranet pages of IT-SERVICES (a login may be required).
Search for Services
An overview of all our services is available at Services A-Z.
How you can manage your WU account. Details about email systems and how WU employees can manage mailing lists.
Learn more about available technology in teaching and event rooms as well as in the PC labs.
Information on backup, storage and management of data for WU employees. Important recommendations on IT-security for all users.
Read about the Interactive Campus Map, the telephone directory, public terminals and the emergency information services.
Read about IT-hotline, Service Desk (formerly "Helpdesk") and how to get loaner equipment. WU employees learn more about on-site support at their workplace.
How to connect devices to Wi-Fi and VPN. WU employees can also read details about infrastructure and network-based services.
Learn more about the BACH administrative applications and their contact persons and get an overview of the room booking system “ROOMS”.
Information on WU’s telephone system and voicemail only accessible to WU employees. Details about video conferencing systems.
Information on Web-CMS and Intranet, conducting surveys, photography services, video production incl. streaming and IPTV.