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Email Contact

IT-SERVICES runs a ticket system to assist you with support requests. At you can submit your questions directly to IT support. Please select one of the provided forms that suits your inquiry best so that our staff can answer it as quickly as possible.

You can also reach us by telephone via the IT-Hotline (01-31-336-3000).

Additionally, you can contact us by the following email addresses.

Email ContactDesignated Use questions concerning IT services at WU Campus. questions regarding audio-visual media technology in teaching rooms and for or during events (e.g. equipment, setup of additional devices as well as appointments for on-site inspections). about available broadcasts or requests for adding specific broadcast stations to the program portfolio. incidents and shortcomings or deficiencies regarding IT and information security (cf. obligation to report). unusual emails that you receive on your WU address(es).
Please attach the suspicious messages to your report to us, so that we can investigate them more closely. researchers can use this address to contact us regarding matters mentioned in our responsible disclosure. concerning borrowing presentation media and presentation media reservations (e.g. laptop computers, projectors, DVD drives, etc.) for creating and conducting surveys with the open source tool "Lime Survey". requests about WU's telephone services (workplace telephones and employee cell phones, etc.). the installation or changes of phone extensions.
  • Recording of events at WU (e.g. events, conferences, panel discussions, etc.).
  • Creation and publication of edited video clips.