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IT Support Center

The IT Support Center serves as a central point of contact for WU employees and students with IT related questions. Here you can submit a Helpdesk or Hotline request and questions are immediately answered and ideally also solved. If a question cannot be solved right away, it will be forwarded to the appropriate IT divisions. In addition, loaner equipment (e.g. laptop computers and notebooks) can be borrowed during opening hours and the printing account for the PC labs can be recharged.

Support Services

The IT Support Center provides support in questions regarding the following issues:

Employee cell phones are also picked up and returned at the IT Support Center. In addition, we are also responsible for the initial configuration of your cell phones (if requested).

Students are offered the following additional services:

Opening Hours & Contact

You can reach us during our opening hours

Frequently Asked Questions

How can I get a new password?

Picking up / returning employee cell phones - what do I need to know?

Downloads and Documents

WU Employees

An overview of the most important IT services and applications. A recommended read - especially for all new employees at WU.

WU Students

An overview of the most important IT services and applications. Helpful information - especially for students who are new at WU.