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EWG Retail Operations 2024

Welcome to Vienna!

Dear conference participants,

we are pleased to invite you to WU Vienna University of Economics and Business for the 7th annual meeting of the EURO Working Group on Retail Operations from September 18th to 20th, 2024.

The EURO Working Group on Retail Operations was founded in 2015 with previous meetings in Beilngries (Germany), Porto (Portugal), Eindhoven (Netherlands), Mallorca (Spain), Istanbul (Turkey) and Stockholm (Sweden). The purpose of this EURO Working Group is to advance the development and application of methods, techniques and tools in the field of Retail Operations. We like to offer the international retail community opportunities to present state-of-the-art developments and to discuss current challenges in retailing operations and related fields.

We are delighted to host this year's meeting here in one of the world's most livable cities in the heart of Europe and look forward to spending two days together full of academic discussions and presentations.

On behalf of the organizing committee,
Martin Waitz
Gerald Reiner
Institute for Production Management
WU Vienna University of Economics and Business

Important Dates and Program

Important Dates:

  • From now: Abstract submissions are welcome

  • May 1st: Registration starts

  • May 31st: Abstract submission ends

  • June 15th: Evaluation of submitted abstracts finalized

  • June 30th: Registaition for presenters ends

  • July 15th: General regestration ends


  • Wednesday, September 18th

    • Arrival

    • Group dinner (evening)

  • Thursday, September 19th

    • Full day: Conference at WU Vienna University of Economics and Business (Lunch on campus)

    • Evening: Social activity and group dinner

  • Friday, September 20th

    • Full day: Conference at WU Vienna University of Economics and Business (Lunch on campus)

    • Late afternoon/ evening: Free time

Program details will be updated over time. Expect the conference to start at around 6pm on Wednesday and to end at around 4pm on Friday.

Abstract Submission and Registration

Abstract submission:

If you are interested in presenting your work at the conference, please submit an abstract until May 31st, 2024 via email to: .

Your abstract should contain the following information:

  • Title

  • Authors and affiliations

  • Abstract (250 words)

  • Keywords (max. 3)

  • Corresponding email address

A strength of previous conferences has been the discussions between all participants. To facilitate those, there will be a mix of regular and short presentations as well as poster sessions. If you prefer a specific type of presentation (poster, short, regular), we ask that you also include this information in your abstract.

The program committee of the EWG on Retail Operations will review the submissions received and finalize all evaluations by June 15th, 2024.


Registration for the conference is now open until July 15th, 2024.

For accepted presentations, at least one presenter has to register until June 30th, 2024.

Conference fee includes two days at the conference (incl. 2x lunch, 2x dinner and a social event). Accommodation and public transport tickets are not included.

For the registration you need to set up a 'WUniverse' account first, which is also possible through the registraion link above. Once you did that, you can log in and enter some information in the box 'Payment Data'. After saving this information you will be able to finalze the payment.

Additional Information


The conference will take place at the campus of:

WU Vienna University of Economics and Business

Welthandelsplatz 1

1020 Vienna, AUSTRIA

Location on Google Maps

How to get there and around in Vienna?

Public transport in Vienna is great (it runs from early morning until after midnight on weekdays) and is the best way to get around the city.

The conference location can be easily reached by subway (U2 - purple line, exits “Messe-Prater” and “Krieau”) as well as several bus and tram lines. You can plan a trip here: .

Where to stay in Vienna?

There are several hotels right next to WU (e.g., Bassena, MotelOne or Superbude).

However, these could be expensive options in Vienna at this time of year. If you prefer to stay somewhere else, we recommend to start your search along the metro U2 (purple line) as it runs from the city center (probably ideal if you plan to stay longer in Vienna to see the city) to some more rural areas in Vienna (probably ideal if you are on a budget)

Contact information

Please, send all your requests to