Account Management

You can check the valid­ity of your ac­count in the Con­trolpanel.

Stu­dents are en­titled to an ac­count as long as they are study­ing at the WU. There­fore, a timely re-re­gis­tra­tion is re­quired.

Ac­counts of WU em­ploy­ees who are re­gistered in SAP are auto­mat­ic­ally ex­ten­ded. All other ac­counts can be ex­ten­ded by the su­per­ior. However, the su­per­ior must con­firm that the ac­count is still indis­pens­able for WU re­lated work.

Clos­ing ac­counts

If your eli­gib­il­ity for an ac­count ex­pires, the ac­count will be closed. 

All users are no­ti­fied by email be­fore their ac­count ex­pires in order to guar­an­tee enough time to back up their data.

WU em­ploy­ees can, if ne­ces­sary, ar­range the ex­ten­sion of the ac­count with their su­per­ior.

For stu­dents: your ac­count is auto­mat­ic­ally ex­ten­ded with valid re-re­gis­tra­tion.

For ques­tions about your ac­count, send an email to hot­line@wu.ac.at .

Upon en­ter­ing into of­fice or start­ing your stud­ies at WU, you will re­ceive your lo­gin data (i.e.: user­name and ac­count pass­word) in the form of an ac­count data­sheet. You can re­quest the ac­count data­sheet at any time by show­ing a valid photo ID at the IT Sup­port Center.

• For stu­dents the ac­count is set up auto­mat­ic­ally at their first ad­mis­sion at WU.

• New or ex­ternal em­ploy­ees can be activ­ated by their su­per­i­ors via the Con­trolpanel if they were re­cor­ded by the Per­son­nel Of­fice (in SAP).

Your cur­rent re-re­gis­tra­tion status can be found on the fol­low­ing web­site:
ht­tps://bach.wu.ac.at/z/stud/rueck­meld­estatus/

If you have already paid your tu­ition fee for the cur­rent semester and do not ap­pear as hav­ing re-re­gistered, we re­com­mend con­tact­ing the Study Ser­vice Center as soon as possible.

• If you have re­gistered a cell phone in the Con­trolpanel, you can use the "For­got­ten pass­word?" func­tion  on the lo­gin page.

• If you have not re­gistered a cell phone num­ber, please go to the IT Sup­port Center. By show­ing a valid photo ID, you will be given a new pass­word.