Account Management

You can check the validity of your account in the Controlpanel.

Students are entitled to an account as long as they are studying at the WU. Therefore, a timely re-registration is required.

Accounts of WU employees who are registered in SAP are automatically extended. All other accounts can be extended by the superior. However, the superior must confirm that the account is still indispensable for WU related work.

Closing accounts

If your eligibility for an account expires, the account will be closed. 

All users are notified by email before their account expires in order to guarantee enough time to back up their data.

WU employees can, if necessary, arrange the extension of the account with their superior.

For students: your account is automatically extended with valid re-registration.

For questions about your account, send an email to hotline@wu.ac.at .

Upon entering into office or starting your studies at WU, you will receive your login data (i.e.: username and account password) in the form of an account datasheet. You can request the account datasheet at any time by showing a valid photo ID at the IT Support Center.

• For students the account is set up automatically at their first admission at WU.

• New or external employees can be activated by their superiors via the Controlpanel if they were recorded by the Personnel Office (in SAP).

Your current re-registration status can be found on the following website:
https://bach.wu.ac.at/z/stud/rueckmeldestatus/

If you have already paid your tuition fee for the current semester and do not appear as having re-registered, we recommend contacting the Study Service Center as soon as possible.

• If you have registered a cell phone in the Controlpanel, you can use the "Forgotten password?" function  on the login page.

• If you have not registered a cell phone number, please go to the IT Support Center. By showing a valid photo ID, you will be given a new password.