Account Management

You can check the validity of your WU account using the Controlpanel application.

• Students are entitled to an account as long as they are enrolled at WU Vienna. Therefore, a timely re-registration is required.

• Employees are entitled to an account for as long as their current employment relationship is valid in SAP.

• Accounts for other groups of people can be requested and extended by the superior. However, the superior must confirm that the account is still indispensable for WU-related work.

Closing accounts

If you are no longer entitled to a WU account, it will be closed. 

We will notify all users by email (sent to their WU email inbox) well in advance of their WU account expiring. The primary purpose of this notification is to remind users to back up their own data, e.g., emails, data in OneDrive, MS Teams, or SharePoint.

• WU students must re-register for their studies before their WU account is automatically renewed.

  • You can check your current re-registration status online at: https://short.wu.ac.at/re-registration.

  • If students have paid the tuition fees for the current semester and appear as not re-registered, we recommend that they contact the Study Service Center as soon as possible.

• WU employees can, if necessary, arrange the extension of the account with their superior.

For questions about your account, email hotline@wu.ac.at.

You will receive your login details (i.e., username and account password) in the form of an account data sheet when you start work or begin your studies. You can request a new account datasheet at any time by showing a valid photo ID at the IT Support Center.

• For students, the account is set up automatically upon their first admission at WU Vienna.

• New or external employees can be activated by their superiors via the Controlpanel application, provided they were recorded in SAP by the Personnel Office.

• If you have registered a cell phone in the Controlpanel application, you can use the "Forgotten password?" function on the login page.

• If you have not registered a cell phone number, please visit the IT Support Center. By showing a valid photo ID, we will issue a new password.