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Video Conferences

Video conferences allow you to communicate with colleagues residing in separate locations, to work on projects with different groups and to share documents or to have face-to-face connections with external people during events at WU (and vice versa).

There are two different possibilities for video conferencing at WU.

  • Hardware-based video conferencing using a mobile Polycom500 unit

  • Software-based video conferencing via Adobe Connect or Skype (for Business)

Which of these two variants is finally selected depends on the technology which the other video conference participants use. This should be clarified beforehand.

Hardware-based video conferencing

WU has two mobile video conferencing units equipped with a large screen, camera, microphone and speakers. It is the "Polycom Group 500" system, an IP-based video conferencing system.

This system enables high-quality video conferencing – but it requires a compatible hardware and an appropriate Internet connection at the remote site. So before every video conference, all components which are planned to be used during the video conference should be checked at a test meeting.

For more details about the system, please refer to the attached overview.

Software-based video conferencing

In contrast to hardware-based technology, software-based video conferencing can be set up at any workplace computer. For PCs without built-in AV technology, a camera and a headset must be connected via USB. If you require any of these devices, please send us a support request via the web form so that we can provide you with the devices on time.

Adobe Connect

WU members can use Connect to do video conferencing. Adobe Connect is accessed via the URL https://www.wu.ac.at/connect/. You log in with your WU username and account password. In the Connect frontend, you can decide whether you want to open a new meeting room or use an existing one. For more information, go to new and enhanced features in Adobe Connect.

You can find detailed instructions on creating and managing meeting rooms in the frontend instructions.

System Requirements

Before working with Connect, make sure that your workplace computer fulfills the hard- and software requirements for working with Connect. Details can be found down below in Frequently Asked Questions.

Skype for Business

Since the Office Version 2013, Skype for Business (formerly Lync) has been a fixed part of the installation on every workplace computer. The registration is made via the AD account of each employee. A few Quick Start Guides are provided in PDF format by the manufacturer:

Frequently Asked Questions

Can I borrow missing hardware - and if so, where?

Various hardware for employees

Which video conferencing solution should I choose?

Adobe Connect – which requirements need to be fulfilled?

Sign in to Skype for Business

Downloads and Documents

Below you will find relevant downloads and documents for this service (instructions, data sheets, etc.).

Adobe Connect - Frontend Instructions (German)
Adobe Connect - Frontend Instructions (German)
Polycom Group 500 Datasheet
Polycom Group 500 Datasheet
Skype for Business - Audio Setup & Making Calls
Skype for Business - Audio Setup & Making Calls
Skype for Business - Contacts & Chat
Skype for Business - Contacts & Chat
Skype for Business - Meetings
Skype for Business - Meetings
Skype for Business - Sharing & Collaboration
Skype for Business - Sharing & Collaboration
Skype for Business - Videoconference
Skype for Business - Videoconference