Measuring outcomes of home care
In 2009, registered nurses visited 15,000 out of 400,000 Austrian cash benefit recipients. They provided information to people in need of care and (if available) to their informal carer. Part of their visit was the collection of data on the living circumstances of the cash benefit recipient, the support s/he got (care arrangements), “outcome/quality of care”, socio-demographic characteristics of the primary informal carer and indicators of carer burden. The QI-project commissioned by the Austrian Federal Ministry of Labour, Social Affairs and Consumer Protection aimed at developing and testing indicators to measure outcomes / quality of care. The new toolkit was implemented in 2012.
Programme dates: September 2009 – Oktober 2010
Funder: Austrian Federal Ministry for Labour, Social Affairs and Consumer Protection