Department für Informationsverarbeitung & Prozessmanagement


Novel busi­ness models, inno­va­tive busi­ness processes and disrup­tive infor­ma­tion systems concepts funda­men­tally chal­lenge tradi­tional ways in which compa­nies operate inter­nally and colla­bo­rate exter­nally in networks and supply chains. The Depart­ment of Infor­ma­tion Systems and Opera­tions inves­ti­gates these deve­lop­ments using a multi-­me­thod approach, inte­gra­ting approa­ches from infor­ma­tion systems rese­arch, manage­ment science, soft­ware engi­nee­ring, data science, opera­tions rese­arch, cogni­tive science and orga­niza­t­ional studies. Our rese­arch inves­ti­gates the struc­ture and dyna­mics of social systems in general and busi­ness infor­ma­tion systems in parti­cular at the inter­sec­tion of orga­niza­t­ional requi­re­ments, tech­no­lo­gical capa­bi­li­ties and human needs. In this way, we both cont­ri­bute to the effi­cient and effec­tive design of busi­ness processes, busi­ness methods and busi­ness infor­ma­tion systems and to under­stan­ding the empi­rical ante­ce­dents of the successful manage­ment of infor­ma­tion systems in a busi­ness setting. It is our ambi­tion that our findings help to address funda­mental chal­lenges of our time such as globa­liza­tion, sustaina­bi­lity, privacy and the tran­si­tion into a know­ledge society.