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Our Services

You can find in­form­a­tion on our ser­vices in the cat­egor­ies below. In ad­di­tion, we provide fre­quently asked ques­tions, in­struc­tions and policies in each ser­vice de­scrip­tion.

Please note that some in­form­a­tion about our ser­vices can only be ac­cessed by WU em­ploy­ees on the In­tranet pages of IT-SER­VICES (a lo­gin may be re­quired).

Search for Ser­vices

An over­view of all our ser­vices is avail­able at Ser­vices A-Z.

Ac­count & Email

How you can man­age your WU ac­count. De­tails about email sys­tems and how WU em­ploy­ees can man­age mail­ing lists.

Classroom Tech­no­logy & Events

Learn more about avail­able tech­no­logy in teach­ing and event rooms as well as in the PC labs.

Data & Se­cur­ity

In­form­a­tion on backup, stor­age and man­age­ment of data for WU em­ploy­ees. Im­port­ant re­com­mend­a­tions on IT-se­cur­ity for all users.

In­form­a­tion Ser­vices

Read about the In­ter­act­ive Cam­pus Map, the tele­phone dir­ect­ory, pub­lic ter­min­als and the emer­gency in­form­a­tion ser­vices.

IT Sup­port

Read about IT-hot­line, Help­desk and how to get loaner equip­ment. WU em­ploy­ees learn more about on-s­ite sup­port at their work­place.

Net­work & In­fra­struc­ture

How to con­nect devices to Wi-Fi and VPN. WU em­ploy­ees can also read de­tails about in­fra­struc­ture and net­work-­based ser­vices.

Teach­ing & Ad­min­is­tra­tion

Learn more about the BACH ad­min­is­trat­ive ap­plic­a­tions and their con­tact per­sons and get an over­view of the room book­ing sys­tem “ROOMS”.

Tele­com­mu­nic­a­tion Ser­vices

In­form­a­tion on WU’s tele­phone sys­tem and voice­mail only ac­cess­ible to WU em­ploy­ees. De­tails about video con­fer­en­cing sys­tems.

Web, Video & Stream­ing

In­form­a­tion on Web-CMS and In­tranet, con­duct­ing sur­veys, pho­to­graphy ser­vices, video pro­duc­tion incl. stream­ing and IPTV.

Work­place & Soft­ware

De­tails about IT-equip­ment of work­places (for WU em­ploy­ees) as well as in­form­a­tion on our u:book pro­mo­tion.