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Department of Information Systems & Operations


Novel busi­ness mod­els, in­nov­at­ive busi­ness pro­cesses and dis­rupt­ive in­form­a­tion sys­tems con­cepts fun­da­ment­ally chal­lenge tra­di­tional ways in which com­pan­ies op­er­ate in­tern­ally and col­lab­or­ate ex­tern­ally in net­works and sup­ply chains. The De­part­ment of In­form­a­tion Sys­tems and Op­er­a­tions in­vestig­ates these devel­op­ments us­ing a mul­ti-­method ap­proach, in­teg­rat­ing ap­proaches from in­form­a­tion sys­tems re­search, man­age­ment science, soft­ware en­gin­eer­ing, data science, op­er­a­tions re­search, cog­nit­ive science and or­gan­iz­a­tional stud­ies. Our re­search in­vestig­ates the struc­ture and dy­nam­ics of so­cial sys­tems in gen­eral and busi­ness in­form­a­tion sys­tems in par­tic­u­lar at the in­ter­sec­tion of or­gan­iz­a­tional re­quire­ments, tech­no­lo­gical cap­ab­il­it­ies and hu­man needs. In this way, we both con­trib­ute to the ef­fi­cient and ef­fect­ive design of busi­ness pro­cesses, busi­ness meth­ods and busi­ness in­form­a­tion sys­tems and to un­der­stand­ing the em­pir­ical ante­cedents of the suc­cess­ful man­age­ment of in­form­a­tion sys­tems in a busi­ness set­ting. It is our am­bi­tion that our find­ings help to ad­dress fun­da­mental chal­lenges of our time such as glob­al­iz­a­tion, sus­tain­ab­il­ity, pri­vacy and the trans­ition into a know­ledge so­ci­ety.