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Evaluation of the time value account of Caritas Wien

New working time models at Caritas Vienna

Caritas Vienna is particularly concerned to ensure the best possible work-life balance. For this reason, it increasingly relies on individual working time models and has decided to offer its employees another service in 2015: the time value account.
Time becomes money and (free) time again

A time value account enables that  working times are saved in form of a credit balance and used later. There are two different models for this:

  • A time value account, which is fed by overtime or overtime worked: Overtime and overtime hours are not compensated immediately, but are "paid" into the time value account, whereby the overtime and overtime bonuses are taken into account.

  • A time value account that is fed by agreed reductions in weekly working hours: Here, salary components are converted into time by reducing the salary while maintaining the same working hours. The difference is converted into hours and credited to the time value account.

Both models are designed to help make working hours more flexible and better adapted to individual needs. In the course of an evaluation, it is now to be examined whether this has been successful and where adjustments and or tightening-up may be necessary. The aim of the study was to find out to what extent the time value account is being used, where difficulties arise (both from the perspective of the employees and the respective institution) and what potential adjustments would make sense. After a detailed literature research and the joint development of a questionnaire with Caritas Vienna as the client, the NPO & SE Competence Center in a second step conducted the survey of employees and managers.

The results were presented to the client in a report at the end of 2017. The results remained within the organisation and were not published.

Mag.rer.soc.oec. Eva More-Hollerweger

Eva More-Hollerweger

Senior Researcher, Chairperson of the NPO Institute (Association)
Responsibilities: Responsibilities: NPOs, Civil Society, Volunteering, Evaluations and Strategic Management.