BBE Spezialization Supply Chain and Operations Management (SCOM)
The whole business world consists of supply chains! Students that show interest in how products or services originate in a global environment and how they reach their customers in an efficient and effective manner will find their answers in SCOM. Furthermore, students that have already gathered first practical experiences in Supply Chain and Operations Management can deepen their knowledge in this specialization. Good quantitative and methodological skills are as expected from the applicants as motivation, communication and cooperation skills.
SCOM covers all topics related to Supply Chain and Operations Management. These include, among many others, materials procurement, manufacturing of products and the distribution to the customers.
The students – first – receive a broad common body of knowledge in the mandatory Course 1 to 3 dealing with topics of Supply Chain and Operations Management while at the same time working with different methods, tools and systems to apply the knowledge hands-on.
In the second part of the elective courses, students can focus their interests onto different special topics in Course 4, e.g. International Supply Chain Operations, Service Operation Management or Supply Chain Planning. The last Course 5 is a research seminar, which explicitly aims to enable student to write a Bachelor Thesis in the field of Supply Chain and Operations Management.
BBE Course Overview WS22/23
Given the broad knowledge base that the students of SCOM receive, the path is open to careers in many different fields. These range from experts in manufacturing and logistics operations to sourcing and procurement specialists as well as inventory and distribution managers.
SCOM is a joint offer by the Institute of Transport and Logistics Management (ITL) and the Institute for Production Management (PM). Courses are offered each semester.
Courses in WS22/23
Course 1: Introduction to Operational Management (PI, obligatory course)
Dr. Stefan Treitl, Assoz.Prof PD Dr. Emel Arikan Fichtinger
The course provides an introduction to operational management in production industries. The basics of inventory and quality management, and supply chain planning are introduced. The following topics are covered:
Demand Planning and Forecasting
Inventory control using Newsvendor model
Short term production planning; Lot Sizing and Scheduling
For full syllabus see: https://learn.wu.ac.at/vvz/22w/2277
Course 2: Supply Chain Management (VUE, obligatory course)
Miguel Suarez Vasquez, MSc, MBA, PhD
In this course, the essence of supply chain management in success of a business is emphasised, and it aims to provide the students a good understanding of developing and managing supply chains in line with the needs of the business.
The course starts with basics of supply chain management, giving some insights in the areas of purchasing, operations and logistics. The concept of supply chain strategy and its impact on the financial performance of companies is introduced, presenting in detail the characteristics of lean, agile and hybrid supply chain strategies. To facilitate the comprehension of these topics real company examples are provided.
After the completion of this course, the students will:
be able to comprehend the key concepts of supply chain management in practical world and their correlation with business strategy and operations of companies
learn to identify the competitive advantages that can be derived from superior supply chain management
be well versed with supply chain management best practices and obtain an acumen to plan, design and configure an effective supply chain network
For full syllabus see: https://learn.wu.ac.at/vvz/22w/0995
Course 3: Methods and Tools in Supply Chain and Operations Management (PI, obligatory course)
Dr. Stefan Treitl
In this course, tools and methods in Supply chain and operations management will be presented.
Introduction to operations management
Processes, analysis and improvement
Supply chain models and techniques
For full syllabus see: https://learn.wu.ac.at/vvz/22w/2276
Course 4: International Supply Chain Operations (PI, elective course)
Dipl.-Vw. Dr. Hans-Joachim Schramm
At the end of this course, students should have a basic knowledge about actual trade practice, including contracting, customs, documentary paperwork, transport management as well as security, compliance and risk management issues. This should enable them to plan successfully shipping and handling for international goods movements. Accordingly, the course is hold in sessions structured as follows:
Trade Environment and Export/Import Operations
Customs Practices and Trade Facilitation
Trade Management: contracting issues, trade terms (esp. Incoterms 2010) and terms of payment.
Risk-, Security- and Compliance Management
Transport Management: documentary paperwork, insurance and liability issues.
In-class Case Study about Transport Management Issues
For full syllabus see: https://learn.wu.ac.at/vvz/22w/0347
Course 4: Service Operations Management (PI, elective course)
o.Univ.Prof. Dr. Alfred Taudes, Jakob Hackel, MSc.
This course deals with the production and delivery of services. Services differ from physical goods. They typically are intangible and are not storable, not transportable and highly variable. These characteristics pose special problems when managing the operations of service operations. This course covers a mix of topics with an emphasis on simple quantitative methods and strategic frameworks. Course outline and plan is as follows:
Nature of Services and Service Strategy
Service Quality, New Service Development, Technology
Service Process Management
Service Process Management Case Presentation
Service Facility Location
Matching Supply and Demand
Waiting Line Management and Personnel Management
For full syllabus see: https://learn.wu.ac.at/vvz/22w/1169
Course 4: Supply Chain Planning (PI, elective course)
Adhurim Imeri MSc (WU)
This course covers three planning hierarchies: tactical and operational planning problems in inventory management, and strategic network planning. It focuses on identifying problem types and finding the most relevant information in the problems in order to formulate the problems to assist decision-making. Students are exposed to concepts and models important in inventory planning with emphasis on key trade-offs and phenomena. The following topics are discussed:
Single-period inventory modelling: Newsvendor framework
Two extensions of Newsvendor
Reactive capacity (dual sourcing model)
Supply chain coordination
Multi-period inventory modelling
Periodic review policy
Continuous review policy
Inventory Pooling effects for risk mitigation
Strategic network design
For full syllabus see: https://learn.wu.ac.at/vvz/22w/1094
Course 5: Seminar 1: Supply Chain Management in International Context (FS)
Dipl.-Vw. Dr. Hans-Joachim Schramm, Miguel Suarez Vasquez, MSc, MBA, PhD
After successful completion of this course, students should be able:
to assess, define, structure and solve stepwise a research problem from the field of transport and logistics.
to prepare, present and discuss a research proposal, including outline and research design.
to identify, judge qualitatively and balance suitable sources for a research problem.
to choose a suitable research and analysis method for his/her concrete research problem and apply it correct mostly autonomous.
to end in an solution of the research problem, wrap up results accordingly and interpret them technically correct and conclusive.
to write, present and defend a self-contained scientific research work
For full syllabus see: https://learn.wu.ac.at/vvz/22w/0435
Course 5: Seminar 2: Research Seminar in Operations Management
Univ.Prof. Mag. Dr. Gerald Reiner, Assoz.Prof PD Dr. Emel Arikan Fichtinger, Dr. Stefan Treitl, Assist.Prof. PD Lena Silbermayr, Ph.D.
This Seminar Course deals with special topics in Operations Management. It shall support you in the process of academic writing, be it seminar papers, bachelor theses or master theses. We will provide you with some ideas for deepening your knowledge in the manifold field of Operations Management. In the course of this lecture, you will then create your own seminar paper, thereby learning and applying the basic rules of academic writing. After successful completion of the seminar, you should be able to critically evaluate and discuss published results from the literature. Furthermore, you should have acquired the skills to write an academic paper of high quality and to present your work effectively.
For full syllabus see: https://learn.wu.ac.at/vvz/22w/1806