Institut für Kommunikationsmanagement und Medien

Institute for Communication Management and MediaRSS

Institute for Communication Management and Media

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[Translate to English:] EURPERA 2021 Jens Seiffert-Brockmann Laura Hackl

Talk at the EUPRERA Congress 2021

Two members of our institute, professor Jens Seiffert-Brockmann and Laura Hackl M.A., participated in the 22. EUPRERA Annual Congress and gave a speech on the topic „Between Scientific Progress and…

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New Publication on the Discourse of Customer Service Tweets

Dr. Ursula Lutzky has published the book The Discourse of Customer Service Tweets. Planes, Trains and Automated Text Analysis (Bloomsbury, 2021). The Discourse of Customer Service Tweets studies the…