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FWF Project P26015-G11

Outsourcing Humanitarian Logistics Activities to Commercial Logistics Providers: Optimal Pricing Policy and Contract Design

Funded by the Austrian Science Fund (Project Number: P 26015-G11)

Objective of the project

The objective of this research project is to determine which logistics activities of humanitarian disaster relief organizations could be outsourced to commercial logistics providers and which contract designs and pricing policies can make sure that these outsourcing activities are beneficial for humanitarian aid agencies as well as commercial ligistics Providers.

Project Team

  • Project Manager: Prof. Tina Wakolbinger

  • PhD Student: Ioanna Falagara Sigala

  • Doctoral Student: Timo Goßler

  • Student Assistants: Fatemeh Modir (April 2016 to Sept 2016), Barbara Dorfer (March 2015 to June 2015), Leora Courtney-Wolfman (June 2014 to September 2014)


Recent Activities

  • On the 20th of April 2018 the workshop "Success factors for outsourcing logistics in disaster relief" will be held at WU. Experts from humanitarian organizations and logistics service providers will discuss the results of an online Delphi study which was conducted between December 2018 and March 2018.

  • On the 29th and 30th of June 2017 the EURO HOpe Conference 2017 was organized by the Research Institute of Supply Chain Management of WU. European researchers and practitioners were invited to exchange ideas on the private-humanitarian sector partnerships and on the challenges of the refugee movements.
    Summary Video: Link.
    Conference Homepage: Link.



  • Toyasaki Fuminori, Emel Arikan, Silbermayr Lena, Falagara Sigala Ioanna. 2017. Disaster relief inventory management: horizontal cooperation between humanitarian organizations,  Production and Operations Management 26 (6). Link

  • Falagara Sigala, Ioanna, Tina Wakolbinger, 2019. Outsourcing of Humanitarian Logistics to Commercial Logistics Service Providers: an Empirical Investigation. Journal of Humanitarian Logistics and Supply Chain Management.  (Applied for Hybrid OA)

  • Goßler Timo, Falagara Sigala Ioanna, Wakolbinger Tina, Buber Renate. 2019. Applying the Delphi Method to Determine Best Practices for Outsourcing Logistics in Disaster Relief. Journal of Humanitarian Logistics and Supply Chain Management, forthcoming. (Applied for Hybrid OA)

  • Goßler, Timo, Wakolbinger Tina, Nagurney Anna, Daniele Patrizia. 2019. How to Increase the Impact of Disaster Relief: a Study of Transportation Rates, Framework Agreements and Product Distribution. European Journal of Operational Research (EJOR). (Hybrid OA)

  • Toyasaki Fuminori, Arikan Fichtinger, Emel, Silbermayr, Lena, Falagara Sigala, Ioanna. 2016. Disaster Relief Inventory Management: Horizontal Cooperation between Humanitarian Organizations. Production and Operations Management 26 (6), 1221-1237. (Green OA).

  • Falagara Sigala, Ioanna, Toyasaki, Fuminori. 2018. Prospects and Bottlenecks of Reciprocal Partnerships Between the Private and Humanitarian Sectors in Cash Transfer Programming for Humanitarian Response. In: Dynamics of Disasters Algorithmic Approaches and Applications, Hrsg. Kotsireas, Ilias S., Nagurney, Anna, Pardalos, Panos M. (pp. 57-72). Springer International Publishing Switzerland. (Green OA).


Conferences and Disseminations

  • Wakolbinger Tina. 2017. "Herausforderungen und Chancen der Humanitären Logistik". Netlop Seminar, Vienna, September 25

  • Goßler Timo, Wakolbiger Tina. 2017. "A Framework for Outsourcing Humanitarian Logistics Activities". 21st Conference of IFORS, Quebec City, Canada, July 17-21.

  • Goßler Timo, Wakolbinger Tina. 2017. "Contract design for Outsourcing humanitarian logistics activities". EURO HOpe Conference, Vienna, Austria, June 29 and 30.

  • Goßler Timo, Wakolbinger Tina. 2017. "The value of freight forwarders for humanitarian logistics". 3rd International Conference on Dynamics of Disasters, Kalamata, Greece.

  • Falagara Sigala Ioanna, Wakolbinger Tina. 2017. "Private-Humanitarian supply chain Partnerships", POMS Annual Conference May 2017, Seattle, Washington, U.S.A.

  • Goßler Timo, Wakolbinger Tina. 2017. "Outsourcing in humanitarian logistics - widely practiced, but poorly understood". POMS Annual Conference May 2017, Seattle, Washington, U.S.A.

  • Wakolbinger Tina, 2016, The Role of Operations Research in Humanitarian Logistics, ÖGOR Tagung, Wien, Österreich, 25.11.2016

  • Wakolbinger Tina, Falagara Sigala Ioanna, 2015, Outsourcing humanitarian logistics activities to commercial logistics providers, 2nd International Conference on Dynamics of Disasters, Kalamata, Greece, 29.06.-2.07/2015

  • Wakolbinger Tina, 2015, Kooperation mit Unternehmen im Katastrophenfall, 8. Workshop Assistenzeinsätze und Unterstützungsleistungen, Landesverteidigungsakademie, Wien, 14.10.2015

  • Wakolbinger Tina, 2015, Herausforderungen und Chancen der Humanitären Logistik, Netlop Seminar, Wien, 25.09.15

  • Wakolbinger Tina, 2015, Logistik im Angesicht der Katastrophe, Die Presse, Wissen & Innovation

  • Wakolbinger Tina, 2015, Humanitäre Logistik - Wie Hilfe gut ankommt, APA-SCIENCE

  • Wakolbinger Tina, 2014, Herausforderungen und Chancen der Humanitären Logistik, Netlop Seminar, Wien, 05.09.2014

  • Wakolbinger Tina, 2014, Research Institute for SCM: Current research projects and future direction, ITL Scientific Opening, WU Wien, 14.03.2014


Master Thesis

  • Volker Rosenkranz, 2017, "Framework agreements in humanitarian supply chain management", Master Thesis
    This thesis focuses on framework agreements as a procurement tool and how they are applied in humanitarian supply chain Management

  • Barbara Dorfer, 2015, "Contract design for procurement in humanitarian supply chains", Master Thesis
    This thesis focuses on how humanitarian organizations set up contracts when procuring disaster relief items from suppliers based on the literature and interviews with six humanitarian organizations

  • Sabine Wagner, 2014, "Partnerships in disaster relief logistics: Case studies on collaboration of smal NGOs with humanitarian and commercial organizations".
    This thesis studies if small and medium sized organizations engage in partnerships to meet the particular challenges of humanitarian logistics.