After attending this course, students will:

• be able to understand the importance of good interaction design (including service and interface design) for product success
• be able to apply scientific theories and models from psychology and cognitive science in the design of products and services that produce positive human experiences
• consider the customer's needs, abilities, expectations etc. in product and service design
• be able to evaluate existing systems and services in an iterative process in order to identify how their usability and experience can be improved
• have first experiences in the development of product and service prototypes

The course will follow the principles of active learning through theory presentation and then using the theory in practice applications. In interactive exercises and discussions students become familiar with the presented theories and approaches.

Homework assignments will be given after each class to repeat and reflect on the contents presented in class, which should prepare the students for the final exam.

In the practical part of the course, the students will work on their own project (the design of a product or a service prototype) in teams.

The places for this course are allocated on the "first-come, first-served" principle during the official registration period.

If you are registered for the course, but cannot participate, please cancel your registrations during the registration period, so that your place can be taken by students who want and can participate.

The participation in the first unit is mandatory; students who fail to come forfeit their place to students on the waiting list. Students can excuse themselves if the reason for missing the first unit is serious and will concern only the first unit. Free places are allocated to students in the waiting list sequence who come to the first unit.