All accepted participants will receive a detailed information package in May, also known as the ISUWU Pre-Arrival Guide, including tips and practical details on the summer program.
A) Visa requirements
Participants will have to organize a visa themselves. WU will provide supporting documents for students who need a visa to enter Austria. Participants are asked to express their need for visa supporting documents in the online application form. The official document will then be sent by e-mail or postal mail once the student's participation fee has reached WU's bank account.
Information on entry regulations for Austria can be found at:
B) Travelling to Vienna
When booking flights and making travel arrangements, please keep in mind that you must arrive latest on the evening before the start of your program.
Vienna lies at the heart of Europe. The Vienna International Airport is located outside the city limits and offers ideal connections to many major airports worldwide.
Speed Trains / Intercity
Vienna can be reached by many high speed trains from all around Europe. Visit www.oebb.at/en/ for timetable and ticket information. There are often tickets for overnight trains traveling from many major European cities at very affordable prices.
International buses from Bratislava, Budapest, Brno, Prague and other European cities have direct connections to Vienna. These buses often stop in the city center or along one of the subway stations in Vienna. Please visit www.eurolines.at/en, https://www.flixbus.com/ or click here for more international bus lines.
C) Arrival and departure
|July Session||August Session|
|Check-in||Saturday, July 4 from 2:00 p.m. or Sunday, July 5|
|Sunday, July 26 from 2:00 p.m.|
|Check-out||Saturday, July 25 by 9:00 a.m.||Saturday, August 15 or Sunday, August 16 by 9:00 a.m.|
A member of the OeAD housing staff (RA – Resident Assistant) will be present in the student residence halls on the respective arrival days to hand over the room keys. If you arrive early in the morning, late in the evening or sometime at night we cannot guarantee the RA´s availability, however we will try to make an arrangement with your roommates or other ISUWU participants. The ISUWU team will send out an online form included in the pre-arrival guide in May where you are asked to fill in your exact arrival and departure dates.
Please note that there will be no pickup/drop-off service for students. Please see ISUWU Pre-Arrival Guide for many useful and good transport options.
D) Emergency contact and health insurance
It is recommended to have these numbers with you in case of emergency.
|ISUWU EMERGENCY PHONE||+43 676 8213 4314|
|European Emergency Phone Number (EU-wide)||112|
|Medical Doctor's hotline|
(Ärztefunkdienst, during weekends and nights)
ISUWU participants are asked to organize their health insurance by themselves for the time of their stay.
WU does not have its own insurance plan for summer program students. You are responsible for obtaining health insurance from a third party provider (for example a foreign travel health insurance from a health insurance company in your home country). Please also check with your insurance provider in your home country as to which treatments are covered (in case of illness or accident) and how to proceed in case you need to see a doctor abroad.
Counselling and psychological services
WU Student Engagement & Counselling
The Student Engagement & Counselling staff offer, among other things, a student counselling program, as well as support for students with disabilities, chronic illnesses, mental disorders, and learning difficulties/disabilities (BeAble program).
Please feel free to contact them directly, if you feel like you need support during your studies at WU. You can find their contact information below.
The following service is located right next to WU Campus and very reasonably priced (based on your income):
Psychological Outpatient Clinic
Sigmund Freud University
Welthandelsplatz 3, ground floor, 1020 Vienna
Phone.: +43 (01) 798 40 98 / 370
Please contact them beforehand to find out if you can get counseling in your first language.
The following services are offered by public institutions and are free of charge:
Psychological counseling for students
If you would like to speak to a professional about challenges you are facing during your studies, you can contact the Counseling Center for Students. Free of charge, confidential and anonymous.
Furthermore this institution offers a very interesting and useful online guideline called "Coming to a new country", specifically adressing exchange students.
Lederergasse 35/4th Floor | 1080 Vienna
Phone: +43 (0)1-402 30 91
Opening Hours: Monday through Friday 9 a.m. until 12 a.m. and 1 p.m. until 3 p.m.
Social services hotline for Vienna (Sozialruf der Stadt Wien)
If you would like to speak to a social worker about problems you are facing in your life, contact the Social services hotline for Vienna.
Phone: +43 1 53377 77
Opening Hours: daily from 8 a.m. – 8 p.m.
Social Psychiatric Emergency Service (Sozialpsychiatrischer Notdienst)
In cases of serious mental health problems, contact the social psychiatric emergency service (you will be able to speak with trained psychiatrists).
Gumpendorfer Straße 157 | 1060 Wien
Phone: +43 1 31330
Opening Hours: daily from 0 a.m. – 12 p.m.