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Filipe Sengo Furtado

Short Bio

Filipe is a PhD student and a Research and Teaching Associate at the Institute for Service Marketing and Tourism, Vienna University of Economics and Business (WU), since October 2015. He holds a Master's degree in Marketing from Vienna University of Economics and Business (WU) and a Bachelor's degree from Católica Lisbon School of Business and Economics (CLSBE).

Research Interests

  • Customer relationship management

  • Marketing modeling

  • Customer loyalty

  • Share of wallet

  • Conformity theory

Topics offered for supervision

I am open to a wide range of topics covering the topics of loyalty, CRM, and/or sustainability. For a more specific list of topics click here.