Filipe Sengo Furtado
Filipe is a PhD student and a Research and Teaching Associate at the Institute for Service Marketing and Tourism, Vienna University of Economics and Business (WU), since October 2015. He holds a Master's degree in Marketing from Vienna University of Economics and Business (WU) and a Bachelor's degree from Católica Lisbon School of Business and Economics (CLSBE).
Customer relationship management
Share of wallet
Topics offered for supervision
I am open to a wide range of topics covering the topics of loyalty, CRM, and/or sustainability. For a more specific list of topics click here.