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Study Support

Study Support

The Study Support service unit provides information and support for students regarding their studies and any issues they may have. It belongs to the Rector's Council (Vice Rector for Academic Programs and Student Affairs) and consists of the following three units: 

  • Examinations Office

  • Study Information

  • Admissions

The head of the Study Support service unit is Mag. Ute Steffl-Wais.

The following staff units also belong the the Study Support service unit:

Tasks and Responsibilities

Examinations Office
  • Organizing and administering exams (e.g., exam schedules, exam weeks, subject exams (FP), individual exams, no-show policy) 

  • Issuing of transcripts

  • Organizing graduation ceremonies

Study Information
  • Advising students

  • Offering study-related events

  • Offering an orientation program for new students (Campus Days)

  • Coordinating the WU@School program

  • Designing and providing study-related information materials

  • Coordinating the Mentoring@WU program

  • Plagiarism

  • Administering web content

Admissions
  • Admissions of Austrian and international students (enrollment, re-registration, switching or adding programs, expiration of enrollment)

  • Student IDs (first-time issuing, duplicates in case of loss, theft, or card defect)

  • Changing personal data (name changes or change of address)

  • Tuition fees (fee calculation and notification, exemptions, tuition fee reimbursements)

  • Leave of absence

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Staff