Study Service Center
Please send us an e-mail to obtain information or advice, using your WU e-mail account rather than your private one (for reasons of data security). You will find our e-mail addresses in the list below.
In urgent cases, you can reach us by phone: Mon through Thu, 09.00 am - 12.00 pm (noon).You will also find our phone numbers in the list below.
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Limited SSC Opening Hours
Due to the coronavirus crisis, we currently have limited opening hours.
Until July 12, 2020: Only the following units (and services) are available on the days mentioned:
Study Regulations & Credit Transfer (official notifications, need-based scholarship grants): Mon, 09:00 am – 12:00 pm (noon)
Admissions (student IDs, leave of absence): Wed, 09:00 am – 12:00 pm (noon)
Doctoral Office: by appointment only
From July 13 to September 30, 2020: Only the following units (and services) are available on the days mentioned:
Study Regulations & Credit Transfer (official notifications, individual studies): Mon, 09:00 am – 12:00 pm (noon); for credit transfers, please contact us by email: email@example.com. Thank you.
Examinations Office (graduation documents): Tue 09:00 am - 12:00 (noon) and 02:00 pm - 05:00 pm, by appointment only; for more information, please click here (bachelor's students) or here (master's students).
Admissions (admission/re-registration, student IDs, leave of absence): Wed and Thu, 09:00 am – 12:00 pm (noon) and 01:30 pm - 05:00 pm; Fri 09:00 am – 12:00 pm (noon) and 01:30 pm - 03:00 pm
Doctoral Office: by appointment only
Please follow these guidelines when visiting the SSC:
Effective June 15, 2020, wearing a mask is no longer mandatory in WU buidings. However, we kindly ask you to wear a mask covering your mouth and nose when entering and leaving the SSC, if it is not possible to keep enough space between yourself and others. The counters have transparent partitions, so you may briefly remove your mask there if necessary.
We kindly ask you to also wear a mask in waiting areas or wherever you cannot keep enough space between yourself and others in the SSC.
Please disinfect your hands before entering the SSC. The disinfectant dispenser is located next to the entrance to the SSC.
Please follow the social distancing rules - watch out for the signs and floor markings.
A maximum of one person per open counter is allowed in the SSC. Additional students must wait outside.
Please do not leave the SSC through the main entrance, but through the side entrance at the far right. Then take the stairs next to the Club Room to leave the building.
Thank you for your help.
The Study Service Center (SSC) is the central contact point for students and potential students on Campus WU. It is located in the Library & Learning Center (LC, 2nd Upper Level).
|Services of the SSC||Links to related website contents||Contact|
|General information and advice on bachelor's and master's programs||Information on bachelor programs|
Information on master programs
|General information and advice on PhD/doctoral programs||Information on PhD/doctoral firstname.lastname@example.org|
|Admission to study programs(Domestic students)||Admission for domestic email@example.com|
|Admission to study programs(International students)||Admission for international firstname.lastname@example.org|
|Information on tuition fees||Webpageemail@example.com|
|Issuance of study period confirmations||Study Informationfirstname.lastname@example.org|
|Information on registering for examinations and examination procedures||Bachelor/Masteremail@example.com|
|Credit transfer/exam recognition||Bachelor/Master/PhDfirstname.lastname@example.org|
|Pre-recognition of courses prior to an exchange period abroad||Bachelor/Masteremail@example.com|
|Information on merit-based and need-based scholarship grants||Bachelor/Master/PhDfirstname.lastname@example.org|
|General information and advice on study regulations||Webpageemail@example.com|
|Issuance of certificates, registration for graduation ceremonies||Bachelor/Master/PhDfirstname.lastname@example.org |
|Issuance of confirmation documents etc.||Webpageemail@example.com|
|Individual study programs||Webpagefirstname.lastname@example.org|
|University entrance examination||Webpageemail@example.com|
|Team BeAble & Disability Commissioner for Students||Webpagefirstname.lastname@example.org |
|Ombuds Office for Students||Webpageemail@example.com|