Coronavirus: Updates for Students
For the latest news please check the top of this list.
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October 30, 2020, 6:00 pm
|From November 3, 2020 on, courses will be held remotely.|
What does that mean for you?
Any classes planned to be held on campus starting November 3 will be taught online instead. Your lecturers will send you the details by email and update the course syllabus, if necessary.
During the next two weeks (i.e. until November 15, 2020), exams may still be held on campus – subject to extended safety measures. Your lecturers will keep you updated. Please note: You have to wear a mask covering your mouth and nose at all times during exams.
Effective November 16, 2020, exams (including the exam week in November) will be offered online only. We are updating the exam schedule for the exam week in November in the next couple of days.
For safety reasons, all personal appointments with your lecturers (e.g. office hours) will also be online.
The WU library will stay open for WU students. Please visit the webpages of the library to learn more.
Limited opening times of the buildings (departments and service facilities) will apply.
The project rooms, learning zones, lounges for students and PC labs will also be closed from November 3 on. Any bookings for project rooms in this period are therefore invalid.
WU will offer remote teaching until further notice. We are closely monitoring the situation and are in contact with the responsible authorities. If numbers go down and the situation becomes more stable, classes may again be held on campus. If that is the case, we will inform you in due time.
September 23, 2020, 4:25 pm (updated Oktober 30, 2020, 6:00 pm)
Framework conditions for a safe environment in the course of our "Learn Safely. Teach Safely" initiative:
Due to the current situation, no-show rule for course exams (LVPs) will be suspended during the exam weeks in October and November 2020.
FAQs for students
Learn safely (NEW September 23, 2020)
Which security measures are currently in place at Campus WU?
Wearing a mask over your mouth and nose is required in all WU buildings. At your seat, you only have to cover your mouth and nose if the minimum distance cannot be maintained, e.g. during face-to-face conversations
Maintain a safe distance from other people, avoid groups and crowds.
To facilitate social distancing when entering and exiting larger buildings or service units, one-way traffic routes / separate entrances and exits are marked.
In auditoriums and classrooms, the number of seats has been reduced, and seats have been marked and numbered in accordance with current hygiene measures. We need this to document your attendance for contact tracing purposes. Please do not re-arrange seats or remove labels under any circumstances.
White = class attendance seat
Green = examination seat (marked only in auditoriums with 120 seats or more)
The number of seats in the library, project rooms, and independent study zones has also been reduced and marked accordingly.
Red = please leave this seat free
The maximum occupancy of each room is indicated on the door.
What general, personal hygiene measures should be used to protect yourself against COVID-19?
You often can’t avoid touching surfaces, books, or attendance lists, so general hygiene measures to protect yourself against COVID-19 are particularly important:
Wash your hands frequently => you will find hand disinfectant dispensers in the entrance area of each building and all sanitary facilities are equipped with disinfectant soap.
Avoid touching your eyes, nose, and mouth.
Use good respiratory hygiene and always cough and sneeze into the crook of your elbow or a tissue, which should then be immediately disposed of.
Disinfection stations in all buildings with classrooms => in addition to increased cleaning in all buildings, wipes and disinfectant sprays are available to clean your individual workstation.
What special guidelines apply to on-campus examinations?
For written examinations, examination seats are marked in green (in auditoriums with at least 120 places) and you must bring your own pens (ballpoint pen in black/blue or the like, no pencils).
For oral examinations, there must be a distance of at least 2m between you and the examiner. Please contact the examiner directly for information on the maximum number of listeners in compliance with the required minimum distance and maximum room occupancy.
How to … Corona @ WU? (NEW September 23, 2020)
I am uncertain and have questions about the coronavirus. Who can I contact?
If you have general questions about the coronavirus, please call 0800 555 621 (AGES/Österreichische Agentur für Ernährungssicherheit) – This hotline is available 24/7.
More information about Covid-19 in different languages can be found on the website of the City of Vienna.
I suspect that I have the coronavirus, what should I do? / I have no symptoms, but am waiting for the test or the test result ... what should I do?
In all these situations, please do NOT come to campus, attend classes or exams, or visit the libraries.
If you are experiencing symptoms such as fever, cough, or difficulty breathing or are regarded as suspicious for other reasons, stay at home and call the 24/7 hotline 1450 or your general practitioner.
If you are not at home, go straight home, wearing a mask over your nose and mouth, and call 1450 or your general practitioner.
Follow the instructions of the telephone health service hotline, if you wait for the test or the result, and do not come to Campus WU until your case has been cleared up. Please report the suspected case to us at firstname.lastname@example.org.
If the test result is negative ... Welcome back to campus (unless there is an objection by the health authority)
If the test result is positive, please let us know using the COVID-19 notification form linked here and do not come to Campus WU for the duration of the period recommended by the health authority. Please inform your course instructors that you will not be able to attend any on-campus classes.
For reasons of public interest in the area of public health, WU reports any cases of infection or suspected cases to the public health authorities and is obligated to provide information to the public health authorities upon request. (see Data Protection Statement)
I have been identified as a level I or level II contact person, can I attend classes and examinations on campus?
Regardless of the contact level, anyone who has been identified as having had contact with a case of COVID-19 and is in “home quarantine” or is “self-monitoring their health status” under instructions of the authorities is requested not to come to Campus WU for the duration of the period recommended by the public health department. After the recommended period and if you feel healthy, you are welcome to return to campus.
In-house Contact Tracing and attendance (NEW September 23, 2020)
Our goal: To be able to identify, notify, and isolate contacts at WU quickly in the event of an infection of a student or teacher with COVID-19 (in cooperation with the relevant health authorities)
Your contribution: voluntary reporting to WU if you are infected with COVID-19 (link to the reporting form)
Our Data Protection Statement is available here.
What is Contact Tracing?
If someone is infected with COVID-19, whether they have symptoms or not, the health authorities use contact tracing to find the people the infected individual interacted with in the 48 hours before the onset of symptoms or, if there are no symptoms, 48 hours before the individual was tested. Contacts are designated as level I (high risk exposure) and level II (low risk exposure). (Document in German only) Regardless of the contact level, anyone who has been identified as having had contact with a case of COVID-19 is requested not to come to Campus WU for the duration of the period recommended by the public health authorities.
For this reason, in the current situation the general recommendation is to keep social contacts manageable so you can easily identify them if needed. The Stopp Corona App is also an effective means of containing the spread of the virus.
Why are attendance and seating records being kept for all courses and examinations?
If someone who has attended a course/examination becomes infected, this attendance data is used to facilitate contact tracing. WU is also obligated to provide this information to the health authorities (§ 5  of the Austrian Epidemics Act [Epidemiegesetz 1950]).
If attendance and seating are not carefully documented, it cannot be determined who was actually in contact with the infected person and everyone who attended the course/examination would have to be quarantined for at least 10 days. This means that if seating and attendance data are not accurate, even people who may not have been in the classroom at all might have to bear the consequences.
In courses without compulsory attendance, these attendance records are kept only for the purpose of contact tracing and have no influence on your grade. Further information about data protection is available here.
I would like to switch groups and come to campus on different dates. Why can’t I do this?
For efficient contact tracing, it is essential that the groups remain the same and that no one switches places after the course has started.
Teaching and learning activities (updated October 30, 2020)
Are classes still being held? Can I still use the library or independent study zones?
No, starting November 3, 2020 all teaching activities on WU Campus are suspended until the end of the year. Teaching will continue to be held in distance-learning formats. This also applies to final presentations, office hours, project meetings, and the like.
Limited opening times of the buildings (departments and service facilities) will apply. The WU library will stay open for WU students. Please visit the webpages of the library for details. The project rooms, learning zones, lounges for students and PC labs are also closed. Please note the information under the heading "Service Units" & "Library".
Examinations (updated October 30, 2020)
How are examinations currently held at WU?
Until November 15, 2020, exams may still be held on campus – subject to extended safety measures. Your lecturers will keep you updated. Please note: You have to wear a mask covering your mouth and nose at all times during your exam.
Effective November 16, 2020, exams (including the exam week in November) will be offered online only. We are currently updating the exam schedule for the exam week in November.
Please keep yourself informed in time about registration deadlines, technical requirements, preparation and completion of the online exam! Special notes on the examination week can be found on the website of Großprüfungswoche Online.
What types of online exams will WU be holding?
All information about online exams at WU can be found clearly summarized on the Online Exams website.
Are there test runs for written examinations in the online examination environment?
Basically, we offer you the opportunity to test changes and innovations within the online testing environment on MyLEARN - however, test runs cannot be offered on an ongoing basis. Details and dates can also be found on the online exams website.
FAQ on legal issues
Where can I find further information on grants or study law issues in the current situation?
Please use the collection of FAQs of the Federal Ministry of Education, Science and Research (currently only available in german language).
Library (updated October 2, 2020)
How does borrowing books at WU Library work?
Books from the Central Library (LC) must be reserved via the WU library catalog and can only be collected at the library front desk after receipt of the notification. Detailed information can be found on this website.
Books from the Library for Social Sciences (D4) can be borrowed directly and without advance reservation during opening hours.
Here you can find information about the currently valid safety measures.
Where can I find further information for users of WU's library?
Please visit the website of WU's library for further information on the lending period of borrowed books, returning of books, how to access electronic ressorces (as databases, ebooks, journals) from off campus, and advice for online research.
Can public areas (reading areas) and project rooms in the library be used?
The Central Library(including the Language Resource Center), the Library for Law, and the Library for Social Sciences are open for studying again, but the number of people that can be admitted to the libraries will be limited. Please note that it will be necessary to reserve a seat in advance. For detailed information, please see the WU University Library website.
If you don't want to study on site but want to take the books with you, please continue to use the lending service, which will be available fot the time being.
Service units (updated October 2, 2020)
Are the service units on Campus WU open?
Yes, please note the conditions and opening hours listed on the websites of the individual units:
What hygiene and safety measures must still be observed in WU Campus buildings?
Here you can find information about the currently valid safety measures.
What services are available at the SSC?
The different units are represented at different times in the Study Service Center and only certain services are available. You can find all information directly on the Study Service Center website.
Study Regulations & Credit Transfer: official notifications, need-based scholarship grants
Admissions: admission/re-registration, student IDs, leave of absence
Pick-up of your graduation documents is only possible by appointment. You will find all relevant information and instructions on this website for Master's graduates.
Appointments in the doctoral office are also only possible by prior appointment.
How can I get my transcript, enrollment confirmation, etc.?
Many important administrative procedures are accessible from home by using the Online Services for Students. In addition to re-registering for the semester, you can also download digital documents (transcript, enrollment information sheet, enrollment confirmation, etc.).
Tuition Fees / ÖH dues (updated July 13, 2020)
How can I pay the ÖH dues/tuition fees online?
You can also re-register for the winter semester 2020/21 via online bank transfer, click here for more information.
Many important administrative procedures are accessible from home by using the Online Services for Students. In addition to re-registering for the semester, you can also download digital documents (enrollment information sheet, enrollment confirmation, transcript, etc.).
Graduation ceremonies (updated October 02, 2020)
When do the next graduation ceremonies take place?
Bachelor’s graduation ceremonies in November 2020 (dates and details)
Master's graduation ceremonies in October 2020 (dates and details)
How do I register for my Bachelor's / Master's graduation ceremony?
Registration for your graduation ceremony is only possible in the course of / after picking up your graduation documents and in person - by appointment - at the Study Service Center. Your registration for the graduation ceremony is binding!
I have registered for Graduating in Absentia up to and including June 26, 2020, how do I get my certificate and rolled diploma?
Due to COVID-19 my graduation ceremony (Bachelor or Master) was cancelled. What options do I have if I no longer wish to participate in a graduation ceremony?
Graduates are offered the following alternatives:
Refund of any fees you may already have paid: If you would like a refund, please send an email with the relevant data (name, address, BIC, IBAN, bank’s name) to email@example.com. We will process your refund immediately.
Graduating in Absentia (which means collecting your certificate and rolled diploma without attending a graduation ceremony): The difference of 65 € (Bachelor) or 50 € (Master) will be refunded and you can pick up the certificate at the SSC from October 20, 2020 (= next possible collection date for orders placed by September 25, 2020). Please order via email with the relevant data (name, address, BIC, IBAN, bank’s name) to firstname.lastname@example.org.
Exchange Semester and International Short Programs
Specific information for incoming and outgoing exchange students can be found on the International Office website.
For questions regarding programs of the WU Executive Academy, please get in touch with the respective Program Managers. Click here for the contact details.
General information, links, and hotlines (updated October 2, 2020)
Links & hotlines
(in alphabetical order)
Health (Please only call if there is an emergency, not if you have general questions)
|AGES Austrian Agency for Health and Food Safety- coronavirus hotline||0800 555 621|
|Ärztefunkdienst Wien (Medical Service Vienna) - plus: link to other Austrian federal states on website||141|
|Health advice over the phone - if you have symptoms and suspect that you have the coronavirus||1450|
|Ambulance - for medical emergencies||144|
|World Health Organization (WHO)|
Domestic violence (services are anonymous and free of charge)
|Women's Refuge Vienna||057722|
|Women's hotline against violence||0800 222 555|
|Police - for acute emergencies||133|
|Vienna emergency hotline for women (24/7)||01 71 719|
General support and mental health
|Federal Association of Austrian Psycholgists||01 504 8000||Mon - Thu, 9 am - 1 pm|
|Crisis Intervention Center Vienna||01 406 9595||Mon - Fri, 10 am - 5 pm|
|Psychosoziale Dienste Wien - Mental health emergency number||01 31330||24/7|
|Austrian Red Cross/O3 counselling on the phone||116 123||Mon - Sun, noon - midnight|
|Psycho-social Services Vienna||01 4000/53060|
|Psychological Counseling Center Vienna||01/402 30 91|
0664/73 517 125
|Team Österreich (If you need help temporarily and do not have neighbors or family to help you)|
|Pastoral care on the phone||142||24/7|
|City of Vienna - service number (if you are in a risk group, need help, and do not have family/neighbors/friends to help you)||01 4000 4001|
Website for voluntary alternative civilian service (for voluntary, former "Zivildiener")
Website for information on the Austrian militia or extending your military service
(Extraordinary) civilian service / militia service (updated June 29, 2020)
This information applies only to Austrian citizens and is available only in German. Please see the German version of this page.
For urgent questions, please contact our team via email: email@example.com