User Feedback

Each year IT-SERVICES carries out a customer satisfaction survey on the following evaluation fields:

Satisfaction with

services and products offered by IT-SERVICES
information provided by IT-SERVICES
employees of IT-SERVICES

The most common questions and suggestions asked and made by students and employees are discussed by the heads of the different IT-SERVICES divisions at the end of the survey report (in German only).

This online survey is anonymous. However, it differentiates between students, administrative staff and research assistants. Employees were also asked to specify the department (=building) they work in. It is not an evaluation of IT-SERVICES employees who work in different departments.

Your data, your choice.

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Name	Purpose	Lifetime	Provider
CookieConsent	Saves your consent to using cookies.	30 days	WU
site-popup	Saves if popup was filled or closed.	30 days	WU
BACH_PRXY_ID	To be able to display some WU-specific content, it is necessary that some information must be accessed by back-end WU systems. Required to assign the appropriate answer to a request.	20 years	WU
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fe_typo_user	Required for login and access to protected content or for editing the user’s personal profile.	session	WU
be_typo_user	Required for login and editing content in the TYPO3 back end.	session	WU
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