The PC labs in the LC building are currently open during operating hours only. If you need access to software available on PC lab computers, please use the virtual PC Rooms.
Thank you very much for your cooperation.
Regular Opening Hours
IT Support CenterYour primary point of contact regarding IT-related questions (e.g. WU password, Wi-Fi access, printing account, etc.).
|Service Desk & Hotline||on-campus|
|Monday||09:00 - 17:00||09:00 - 17:00|
|Tuesday||09:00 - 17:00||09:00 - 17:00|
|Wednesday||09:00 - 17:00||09:00 - 17:00|
|Thursday||09:00 - 17:00||09:00 - 17:00|
|Friday||09:00 - 16:00||09:00 - 16:00|
The academic year overview shows, when the current semester or breaks and holidays start.
AV-SupportWe support you i.a. when encountering technical problems using and/or starting up the AV-media technology in event locations on campus.
We will support pre-registered events on WU's campus.
Please contact us well in advance, to arrange the details.
|by appointment on location|
|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
The academic year overview provides current information about breaks and holidays.
Please note: there is no support for events in July and August
Administration FrontofficeWe welcome external professionals on level 5 in the LC building, who need access to IT-SERVICES' operating premisses. Additionally, we take delivery of parcels and mailings addressed to IT-SERVICES.
PC LabsThe PC labs can usually be accessed 24 hours a day, 7 days a week. Your student ID card allows the use of the installed lock system. During operating hours with support, IT-Assistants provide support and help.
Operating hours with PC Lab Support
LC building please contact the PC Lab Support (show location) if you need support.
TC building please contact the IT Service Desk (show location) in case you need help.
Please take a look at posted announcements in the PC lab area and our information about the PC labs on the web!
Operating hours (LC building)
|during the semester*||during the Winter- and Summer University program**||during break periods*|
|Monday||08:00 - 20:45||08:00 - 19:45||09:00 - 16:45|
|Tuesday||08:00 - 20:45||08:00 - 19:45||09:00 - 16:45|
|Wednesday||08:00 - 20:45||08:00 - 19:45||09:00 - 16:45|
|Thursday||08:00 - 20:45||08:00 - 19:45||09:00 - 16:45|
|Friday||08:00 - 20:45||08:00 - 19:45||09:00 - 16:45|
|Saturday||08:00 - 16:45||unassisted operation||unassisted operation|
* The academic year overview shows, when the current semester or breaks and holidays start.
** The webpage Study Acceleration Programs provides specific dates when Winter- and Summer University programs take place. Please visit the German version if the content is not up to date.
Workstation Rooms (building D2)Call our IT Assistants (+43-1-31336-3003) if you need help with the hardware in the workstation rooms. To use the rooms, your account must be activated by the Department of Information Systems & Operations.
Please contact the Department of Information Systems & Operations Management if you want to use the Workstation Rooms.
|during the semester||during break periods*|
|Monday||08:15 - 20:45||09:15 - 16:45|
|Tuesday||08:15 - 20:45||09:15 - 16:45|
|Wednesday||08:15 - 20:45||09:15 - 16:45|
|Thursday||08:15 - 20:45||09:15 - 16:45|
|Friday||08:15 - 20:45||09:15 - 16:45|
|Saturday||08:15 - 16:45||closed|
* The academic year overview provides current information about breaks and holidays.